Verifying Email Addresses For Sending

We've added a new feature that lets you verify your email address for sending, which will ensure your transactional emails (account confirmations, invoices, payment receipts, etc.) go to the inbox and avoid the spam folder.

Only private email addresses can be verified, so if you’re using a free email service, such as Gmail, Hotmail, Yahoo etc. you will not be able to verify your email address for sending emails.

The Benefits of Verifying Your Email Address:

Reduce Unnecessary Work – If the recipient’s email provider incorrectly marks the email as spam, you may find yourself spending a lot of time on fielding enquiries. This back-and-forth can chew up a lot of time that could be spent on other areas of your business.

Get Paid Faster – When your invoice emails go directly to your clients’ inbox, they are more likely to pay faster and on time. If a client’s email provider incorrectly flags an invoice email as spam and sends it to their junk folder, they might not be aware that a payment is due until you follow up with them. Tracking down unpaid invoices and following up with clients can be unpleasant and time consuming.

How to Verify Your Email Address:

1. Go to your Account Settings page

2. Under “Account Information”, just below the “Email” field, you’ll see a blue text box indicating that the email address has not been verified.


Click the “View Details” link and then select the “Verify An Email Address” option in the popup.  


3. Add the relevant email address in the “Email Address” field and click “Verify”

4. An email will be sent to this email address and you will be prompted to confirm the Sender Signature.

Viewing Verified Email Addresses:

To quickly check all verified email addresses for your Teachworks account, go to your account settings page and click the “View Details” link under the Email field. Select the “View Verified Email Addresses” option. On this page, you can easily manage email addresses.

After you’ve verified an email address, you can check that it has been verified by clicking the “Check Status” button at the top of the Verified Email Addresses page. If the email has been verified successfully, the status column will be updated from "Pending" to "Verified".



For emails that are still pending, you can resend the confirmation email by clicking the “Resend Confirmation” button that appears in the row of the email address.

To make this feature available, we're using Postmark. Learn more about them on their website: https://postmarkapp.com/




Feedback and Knowledge Base